Here you will find webinar videos and supporting materials, suggested resources from faculty members, information and study guides for advanced professional certifications, industry reports on current trends, webinars on organization well-being, and much more. The purpose of this resource center is to enhance the Institute learning experience while not on-site.
IOM Webinars
Certifications
COVID-19 Best Practices
Outside Resources
IOM Info Sessions
2024 Fall Info Session
Click here to watch the session held October 24 at 12pm Eastern.
This Is IOM Podcast
A podcast from the U.S. Chamber of Commerce Institute for Organization Management. This show is a chance to get to know the stakeholders that make Institute possible.
IOM Webinars
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| 2024 Monthly Webinars | ||
| November 12, 1pm ET | Why Ethics Fail Us Josh Vanada, Strategic Advisor & Coach, Josh Vanada, Leadership & Business Growth Coach |
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| October 17, 2pm ET | The Unlimited Power of Non-Dues Revenue Kate Conroy, IOM, Vice President, Member Engagement, Hospitality Minnesota | |
| September 17, 2pm ET | Harnessing Collective Impact: Strategies for Community and Economic Development Megan Lucas, IOM, CCE, CEcD – CEO & Chief Economic Development Officer, Lynchburg Regional Business Alliance |
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| April 10, 3pm ET | Leveraging AI to Boost Advocacy & Scaling Marketing Zach Giglio – Chief Executive Officer, Giglio Communications and Marketing |
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| March 27, 1pm ET | Hiring Today: Don’t Get Bit by the AI Bug Pam Green, MBA, SPHR, PCC, ICC – Chief Executive Officer, Pamela J. Green Solutions |
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| February 29, 1pm ET | Engage and Grow: AI Strategies for Chamber Membership Success Zach Giglio – Chief Executive Officer, Giglio Communications and Marketing |
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| February 20, 1pm ET | Diversity, Equity, and Inclusion Panelist Webinar Rudy Flores, IOM – President and CEO, Lincoln Square Ravenswood Chamber of Commerce Crystal Allen Dallas, IOM, MSHA – Founder and CEO, Excel Business Concepts Dr. Markey Pierre, MBA – Vice Chancellor of External Affairs and Chief of Staff, LSU Health Shreveport Dr. Nika White, IOM, CDE – President and CEO, Nika White Consulting |
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| January 24, 3pm ET | The Profound Role of AI in Revolutionizing Chamber Management Zach Giglio – Chief Executive Officer, Giglio Communications and Marketing |
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| 2023 Monthly Webinars |
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| December 18, 1pm ET | Membership: Nurturing Connections Beyond the Sale Teri Smiley, IOM, GCCE – President and CEO, Walton County Chamber of Commerce; Owner, Starfish Partnerships, LLC |
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| November 29 3pm ET |
Engaging for the Long Game: Strategies and Pivots for Effective Advocacy Dr. Joseph Jones, IOM, MPA, PHD – Chief of Staff, Des Moines University |
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| October 26 1pm ET |
Relevance in the Workforce Arena: How to Engage, Lead, and Measure Impact Christine Kennedy, IOM, CCE, CPC, ELI-MP – Chief Operating Officer and Executive Vice President, Lynchburg Regional Business Alliance |
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| September 27 3pm ET |
The Power of Storytelling Joseph B. Henning, IOM, ACE, CAE – President and CEO, Henry County Chamber of Commerce |
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| May 31 2pm ET | Five Ways to Use Your Foundation Bob Thomas, IOM, CAE, CMP – COO, Michigan Chamber of Commerce and Executive Director, Michigan Chamber Foundation |
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| April 19 3pm ET | More Effective Board Orientation Bob Harris, CAE – Chair, Harris Management Group, Inc. |
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| March 22 3pm ET | Leadership Fundamentals: Building a Resilient Mindset Tammy Wellbrock, IOM, CAE, MS – Founder and CEO, Girl Twin Solutions, LLC |
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| February 22 3pm ET | The WHY of DEI for Your Organization Kuma Roberts – Partner and Chief Diversity and Inclusion Officer, Arrowhead Consulting |
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| 2022 Fall Webinar Series | ||
| November 15 1pm ET |
Ten Tips to Prepare You When Disaster Strikes Your Community Diane Probst – Retired, Former President and CEO of the Rockport-Fulton Chamber of Commerce |
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| 2022 Spring Webinar Series | ||
| May 25 1pm ET |
Think You Can’t Make Money with Social Media? Think Again. Jason E. Ebey – YGM Total Resource Campaigns |
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| April 21 1pm ET |
Building an Organization of Excellence Kelly Hall – Longview Chamber of Commerce |
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| February 23 1pm ET |
Creating a Value Proposition for Your Association (and Chamber) to Attract Members Amy Hager – Amy Hager, LLC |
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| 2021 Monthly Webinars | ||
| October 28 2pm ET |
The Science of Member Loyalty Cathi Hight – Hight Performance Group, Inc. |
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| September 15 1pm ET |
Keeping Your Board Focused on Their Responsibilities and Out of Yours Claire Louder – Louder NonProfit Strategies |
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| June 24 2pm ET |
Strategy Outside of a Plan Lowell Aplebaum – Vista Cova, LLC |
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| May 26 1pm ET |
Buckets, Vines and Blooms Erin Bemis – Bemis Consulting, LLC |
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| April 7 1pm ET |
Leading as an Intentional Inclusionist® Nika White, PhD – Nika White Consulting |
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| 2021 Winter Webinar Series | ||
| March 30 1pm ET |
5 Skills for Turning Ideas into Innovations Greg Roth – The Idea Enthusiast |
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| March 16 1pm ET |
Designing Strategy for Sustainability: Focus on Yourself, Staff, Leadership, Volunteers, and Organization Steve Swafford and Jill McCrory – Leadership Outfitters |
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| February 26 1pm ET |
Why DEI Matters! Artesha Moore – American Geophysical Union |
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| February 3 1pm ET |
Energized Virtual Meetings: No More ZZZZZ’s! Joyce Weiss – Joyce Weiss Training and Development, LLC |
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| January 21 12pm ET |
Start With Strengths: How to Find Purpose, Power, and Potential in 2021 Libby Spears – Bravo cc |
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| January 6 12pm ET |
Leading the Self: Resilience in the Era of COVID-19 Eileen O’Grady, PhD, RN, NP – Eileen O’Grady – Certified Nurse Practitioner and Wellness Coach |
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| 2020 Summer Webinar Series | ||
| July 15 | Your Roadmap to Trust Justin Patton – Justin Patton – Executive Leadership Coach |
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| July 1 | From Crisis to Recovery to the Threat of Crisis Again: What’s Next? Pam Green – Pamela J. Green Solutions, LLC |
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| June 16 | Creating Member Experiences and Engagement During COVID-19 Recovery Shari Pash – Strategic Solutions for Growth |
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| June 2 | COVID-19 Legal Implications for Non-Profits David Goch and David Lieberman |
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| May 13 | Pandemic and Economic Recovery Bob Harris, CAE – President, Nonprofit Resource Center and Harris Management Group, Inc. |
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| April 29 | Are Your Emails Really Member-focused? Bill Graham – Graham Corporate Communications |
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| April 22 | Navigating Uncharted Waters During a Period of Hyper-Change – Impact on Financial Health and Continuity Michael Gellman, CPA, CGMA – Sustainability Education 4 Nonprofits, LLC |
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Certifications
CAE
The Certified Association Executive (CAE) credential is the marker of a committed association professional who has demonstrated the wide range of knowledge essential to manage an association in today’s challenging environment.
CCE
The Certified Chamber Executive (CCE) credential program is designed to assess the applicant’s knowledge of the four core chamber management areas – Management, Planning and Development, Membership and Communications, and Operations.
CEcD
The Certified Economic Developer (CEcD) program gives you the opportunity to develop core competencies across the breadth of topics necessary to being a well-rounded and successful economic developer.
COVID-19 Best Practices
- ACCE: Coronavirus Recovery
- ASAE: Issue Roundup: Coronavirus Disease (COVID-19)
- JLL: Coronavirus Resources
- Harvard Business Review: Resources to Lead Effectively Amid CoVID-19
- Events Industry Council: COVID-19 Resources
Outside Resources
- Association of Chamber of Commerce Executives (ACCE) 2022 Dynamic Chamber Benchmarking Operations Survey
- Full survey available here for purchase (Use discount code IOMDiscount for 25% off)
- Association of Chamber of Commerce (ACCE) Horizon Initiative
- List of Recommended Publications that can be found on ASAE
- ACCE Online Learning Portal
- ACCE Foundation DEI Resource Guide
- ASAE CAE Candidate Handbook