Membership organizations are usually very happy to see a member’s renewal check (or today, their online payment). What they should be really happy about is seeing a member ascend to a higher tier or level of investment. It’s a win for the member and for the membership organization. Here’s why. When a member joins your […]

There comes a point in every professionals life when it is their turn to speak. Maybe you have been asked to present your idea at the monthly board meeting, or you have the chance to speak at a conference in your community. Perhaps it is the TEDx event hosted by your local university and you […]

The dictionary defines a gap as an incomplete or deficient area. A gap analysis is what organizations conducts to identify these incomplete or deficient areas in order to move from its current state to its ideal and desired, future state. Every nonprofit can benefit from a gap analysis annually, and in conjunction with reviewing its […]

If you’ve been in the association/chamber business for a while, you’ve likely come across peers who are facing intense conflict with their board chair. It may even have happened to you – with board chairs changing every 1 to 2 years in most organizations, it’s nearly inevitable you’ll hit a bad apple. How can you […]

Do you work in a “meeting rich culture?” Do you suffer from meeting dread, or the inability to stay alert sometimes at the dreaded post-lunch project status update? It happens to the best of us (as well as to the rest of us). You’d think that we’d get better at meetings the more we meet, […]