In recent years, it has become evident that creating a company culture that encourages employee engagement does more than simply keep your workers content. According to Gallup, a highly engaged business unit is 21% more profitable than your average company, and receives 10% more approval in customer ratings. It follows then that engagement will not only be […]
As organizations begin to return from months of remote work or adjust to the new normal of remote work and continued distancing, workplace culture has never been more important and never been more tested. Some of us need time for healing from a reduction in staff and resources, furloughs, revenue loss, or increased responsibility. Some […]
In 2015, our chamber colleagues at the Association of Chamber of Commerce Executives issued a report about the future of chambers. The report was called, Horizon Initiative: Chambers 2025. Here we are – six years later in this ten-year forecast – with an opportunity to look back at how relevant and poignant these issues were. […]
In the past 18 months, with the coronavirus, we have all had to change the way we live, work, and serve our members. Chambers and associations have had to make some changes to stay relevant. It is often said that nobody likes change, so much so that hundreds of books have been written on this […]
After 2020’s world-shifting events, the big question now is what new practices or habits will stick and what will be known solely as a pandemic survival tactic. The hoarding of toilet paper and other vital commodity goods were short-term adoptions. However, from my perspective, remote work is here to stay. From my experience pre-pandemic, I […]
