Recruit. Train. Replace.  This revolving door is all too familiar to anyone working with volunteers. Does it have to be this way?   Here are seven tips for avoiding frustration that can be associated with volunteers.  Benefit from planning. Whether a single event or ongoing activity, take time to develop a plan for volunteer involvement to […]

In today’s shopping landscape, almost every purchase comes with the opportunity to accumulate loyalty or reward points. These programs are designed to encourage repeat business and provide insights into customer behavior. Typically, loyalty points are linked to an individual’s account, presenting challenges for organizations in tracking these benefits. A recent scenario highlighted the need for […]

Historically, HR has primarily focused on facilitating an organization’s benefits, curating the employee handbook, and fielding complaints. Data would suggest that this is no longer an effective approach, however. Gallup recently conducted a survey which concluded that millennials—the largest generation in the U.S. workforce—are not engaged at work. In fact, only 29% would say that […]

A prospect called me late last year to discuss building out an entire compensation plan for their business. I met with the HR team, laid out a game plan, and we agreed to go to the proposal stage. After the first of the year, I pulled together a proposal to review with the team. Everyone […]

If you’ve survived to adulthood, chances are you’ve been through some stuff and you’re not necessarily the bubbly extrovert most people associate with successful networkers. The good news is that you don’t have to be an extrovert to successfully navigate a networking event.  That’s right, I said successfully navigate not survive a networking event. If […]