Institute for Organization Management - A Program of the U.S. Chamber of Commerce

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A PROGRAM OF THE U.S. CHAMBER OF COMMERCE FOUNDATION
 

IOM Blog

September 1, 2021

The Secret to Successful Follow-Up

Shhh, don’t tell others…it is not about the sale. Ever get a message like this? “Hey, glad we were able to connect. Ever heard of (fill in the company/ organization/ etc.), (Fill in what you do)? Would you like to hop on a call or grab coffee and learn how to get you some great […]

August 25, 2021

Make Board Leadership Matter

Organizations wanting improved results from their boards should commit to making board leadership matter. Complaints about board leader performance and lack of engagement are frequent topics of discussion by association, nonprofit, and chamber of commerce leaders. I believe it’s time for less talk and more action. In addition to my own research, several well-respected studies […]

August 18, 2021

A Disciplined Listening Approach to Facilitating Relationships

Success or failure in community leadership roles often hinges on an executive’s ability to create opportunities for other people.  While leaders may be able to create these opportunities through their own expertise or experience, the process often involves connecting those in need with others who can serve them.  The executives who are most successful connecting […]

August 4, 2021

Do You Know Who I Am?

Christian Herter was the governor of Massachusetts in the 1950s. One day, after a busy morning chasing votes and going without lunch, he arrived at an evening barbecue. Herter was famished. As he moved down the serving line, he held out his plate to the woman serving the chicken. She put a piece of chicken […]

July 28, 2021

Four Principles to Future-Proof Your Organization

Do you have a dream to achieve your organization’s mission? You are not alone. Most member organizations are faced with the search to future-proof their mission. Creating a future-proof organization is critical because research shows that members’ wants and needs are continuously evolving. Because of this consistent change, the value your organization offers to its […]

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