You wake up. You glance at your calendar to see what’s on today’s docket. Hmm, four Zoom meetings?! While we have become inured to the format, there is still plenty of evidence of poor performance during video sessions. How can you become your own producer and give your image some professional flair? Try these ideas […]

I’m stumped by today’s addiction to measuring everything. It causes two very real business problems. First, not everything can be placed in a neat, soothing numeric box. Second, metrics are easy to finagle. “Whenever reward is tied to measured performance, metric fixation invites gaming,” writes Jerry Z. Muller in The Tyranny of Metrics. Expertise used […]

Despite delivering many a presentation through the years, I am constantly struck by how many people come up to chat afterward and tell me, in so many words, how smart I am. No braggadocio intended. It’s a function of viewing the person in the front of the room as the font of all wisdom. As […]