Do you want strategic communication strategies to ensure that individuals grow professionally? Do you want more group cohesion and ideas on how to convert challenges? Do you want to build trust to make your team as open as possible? If so, you are in the right place to resolve conflict and interpersonal issues! Get started by finding answers to the questions that matter.
Strategic Communication Strategy #1: Ask Individuals for Their Input
1. What would you do first if you became the president of this organization?
2. What do I need to know about your work that I may not know?
3. What do you need to know about the organization that you don’t already know?
4. What seems to work well here?
5. What doesn’t work so well?
6. What opportunities do you see that we’re not currently leveraging?
7. What problems do you see ahead that we’re not discussing?
8. What do customers/members say to you about our products or services?
Strategic Communication Strategy #2: Get Feedback from Colleagues and Leadership about Team Members
Clients have asked me to conduct 360 interviews with individuals who they want to promote or who need professional development. Below you will find a few key questions which will reveal how others see the team member. Once I interview 5-10 key individuals I create a report to share with the coaching client. I make sure that he or she will not know who responded and always look for patterns.
1. What are the strengths of _____?
2. What 3 things does _____ need to do to make a promotion?
3. What does ____ need to stop, continue, and change?
I have many more revealing questions which I share with the coaching client. If you decide to conduct a 360 make sure that the person who conducts the interviews is trustworthy. The secret to creating safe dialogue to the client is to let him or her know that all the information is helpful (even if the truth stings). We ALL have blind spots if the client tells me that he or she does not agree or trust the people who I interview.
Remember to ask all individuals for input and get feedback from colleagues and leadership about team members. These two strategies will help with constant improvement and professional growth within your organization.