Institute for Organization Management - A Program of the U.S. Chamber of Commerce

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IOM Blog

10 Tips to Increase Member Renewal Rates

By Cathi Hight
Faculty, Institute for Organization Management, President, Hight Performance Group

For those who use a calendar-based membership term, December and January can be the scariest months of the year. A few years ago, a Chamber CEO called me in February and she said in a panic-stricken voice, “25% of our members did not renew! How can that be when just several months ago members gave […]

      

Connect With Your Members: Harness the power of the web video

By Brian Baker
Faculty, Institute for Organization Management, VP Sales and Marketing, Chateau Montelena Winery

Since I began teaching technology courses at Institute, I have reviewed and assessed hundreds of associations’ web sites, including chambers, CVB’s and trade associations. During my review, I evaluate web site features, functionality and design. To date, 23 percent of all companies who have had a staff member take IOM courses incorporate some type of […]

      

Cultivating an Effective Working Relationship with Your Treasurer: Creating a Partnership

By A. Michael Gellman CPA, CGMA
Founding Principal Partner, Fiscal Strategies 4 Nonprofits, LLC (FS4N)

We often squander valuable resources.  A Treasurer is a precious resource and we need to make sure we maximize the potential of that resource.  Universally, nonprofit organizations indirectly undermine the benefits that can come from an interactive treasurer relationship.  Why does this happen?  Simple, nonprofit organizations just have too many barriers in place.  Some of […]

      

Generations Working Together: Fact or Fiction?

By Sarah Birnbach
Faculty, Institute for Organization Management, President and CEO, Birnbach Success Solutions

Individuals with different values, different ideas, different work habits, and different ways of communicating have always existed in the workplace. So, why has the generation mix become a problem now? This is the first time in American history that we have had four different generations working side-by-side in the workplace. Traditionalists and Baby Boomers remember […]

      

Ethics and Finance Can Coexist: A New Decision Model

By A. Michael Gellman CPA, CGMA
Founding Principal Partner, Fiscal Strategies 4 Nonprofits, LLC (FS4N)

In our financial life as well as in our everyday business life and personal life we are constantly confronted with decisions both small and large that give us pause, even if only for a moment, but sometimes the decisions are so difficult that they even fall into the category of wrestling with it for days. […]

      

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