Institute for Organization Management - A Program of the U.S. Chamber of Commerce

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A PROGRAM OF THE U.S. CHAMBER OF COMMERCE FOUNDATION
 
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Susan Katz
Faculty, Institute for Organization Management
CEO, Susan Katz Advantage

Susan Katz is known for helping businesses drive extraordinary growth. As a business growth advisor, Susan helps individuals and organizations align, focus on revenue generating opportunities, and create the strategic changes necessary to achieve unlimited and lasting growth. Susan has worked with a wide range of individuals and organizations including the Better Business Bureau of Maryland, the Baltimore Ravens, Citi Group, Towson University School of Business, and a wide range of service based businesses. Prior to starting her business, Susan was in executive management with two major publishing firms, and responsible for revenue and profit growth throughout most of her career.

January 19, 2017

10 Suggestions for a Great 2017

By Susan Katz
Faculty, Institute for Organization Management, CEO, Susan Katz Advantage

Below are ten suggestions that I believe will put you on the path to a great year in 2017. STAY POSITIVE Feed your mind with a consistently positive diet – listen to uplifting, motivational, and educational books on tape or podcasts. Go on a TV news diet: consume less news on a daily basis. Most of […]

      

September 6, 2016

The ROI of Employee Engagement

By Susan Katz
Faculty, Institute for Organization Management, CEO, Susan Katz Advantage

What is employee engagement and why is it so important? Employee engagement is a term that’s been on the rise. The data houses – Gallup, Bersin, and Deloitte – have been collecting global data about employee engagement for many years. An ‘engaged’ employee is someone who is willing to go above and beyond his or […]

      

September 28, 2015

The Why and How of Setting Employee Expectations

By Susan Katz
Faculty, Institute for Organization Management, CEO, Susan Katz Advantage

Effectively setting employee expectations is a critical part of successfully leading and managing a team, as well as developing a culture of accountability.  Ideally, all managers within the company should be setting expectations within two to four weeks of an employee being hired. However, if that has not occurred, it’s perfectly acceptable to establish expectations […]

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