Institute for Organization Management - A Program of the U.S. Chamber of Commerce

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A PROGRAM OF THE U.S. CHAMBER OF COMMERCE FOUNDATION
 
Bill Graham
Bill Graham
Faculty, Institute for Organization Management
President, Graham Corporate Communications

Bill Graham, president of Graham Corporate Communications, specializes in helping leaders, sales teams, and other professionals become more engaging and successful communicators. This year is Bill’s 12th year on the Institute faculty. Annually, he also trains legislators from 25 states, Mexico and Canada.

Bill works with chambers, associations, corporations and politicians, not necessarily in that order.

His programs include subjects such as: Likable Communication, Messages They Repeat, High Focus Sales, Engagement for Organizations and StrengthsFinder.

To prepare for these programs, Bill noted stories for 7,000 hours of soap operas for Proctor & Gamble’s: Guiding Light, As the World Turns, and Another World. He taught acting at numerous NYC studios and colleges, and he directed and produced plays for 12 years at Olney Theatre in Olney, MD.

March 25, 2020

The Pissed-off Principle

Fifty years ago, there was a popular business book titled, The Peter Principle. The basic premise of The Peter Principle: Talented people get promoted.  They will keep getting promoted until they reach a position where they prove to be incompetent.  There they will stay.  They could never be considered for another promotion because they’re incompetent.  […]

June 26, 2019

One Small Step for Member-focus: Change Your Pronouns

Revenue-driven or Member-focused? Do you need to convince members to renew each year? What is your approach?  Your mindset? Do you have interactions throughout the year?  Do they know what their membership delivers for them?  When you do talk to them, how does that conversation go? If you are like most people who are responsible […]

April 24, 2019

Strategic Planning in 4 Hours or Less

In a county of 500,000, the chamber has been an active, valued participant in the community, but they have been operating on autopilot. With a member retention rate of 70%, and events feeling more revenue-driven than member-focused, this chamber has undeniable room to improve. It had been years since the chamber seriously asked, “What do […]

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