When the economy crashed, the meeting planning industry took a hit. At the time, many organizations were forced to rethink the traditional meeting format. Enter in virtual meetings and webinars. Now that the economy is slowly getting better, so is the ability to bring back face-to-face meetings. Ironically, it coincides with webinar platforms performing at […]
Creating a Customer for Life
In the day of smart phones, electronic purchasing, and internet communications, it seems hard to find good customer service. In fact, when interacting with someone I request a service from, I expect the interaction to simply take care of what needs to be done. I expect there might be a delay, and I expect I […]
Preparing for Professional Certifications
Do you enjoy learning new things? If you ask most professionals, the answer would be a resounding yes! Do you enjoy taking tests? This question is a bit trickier. As professionals, the result of passing tests can be grand, especially if they lead to an industry certification. However, most people do not enjoy taking tests, […]