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A PROGRAM OF THE U.S. CHAMBER OF COMMERCE FOUNDATION
 

IOM Blog

November 3, 2016

3 Tips for Creating a Stronger Organizational Culture

Culture eats strategy for lunch!  I forgot where I heard that but think about it.

I believe it!  Do you?

If we create the right culture in our organizations, the sky is the limit as to what you can do for your members.

Now more than ever since we have up to four generations in our workforce, it important to create this culture that everyone can embrace.

For me the following three are key to building a culture that you can build on:

  1. Trust
  2. Open Communication
  3. Empowerment

Trust – you must be able to trust your employees and for that matter your volunteers too.  It’s a working partnership that needs to be constantly worked on and improved.

Open Communication – every employee and volunteer deserves to know what is expected of them in their respective roles as it relates to the organization.  Secrecy and side bar conversations is a huge negative.  If you don’t communicate, in my opinion, you’ll never create a culture that your staff and volunteers can get behind.

Empowerment – don’t you like to be empowered to make a difference? News flash, your staff and volunteers feel the same way.  Set the vision, give them the resources and let them loose.

The results might just surprise you!

Raymond P. Towle
Raymond P. Towle, IOM, CAE
Vice President, Political Affairs & Federation Relations and Institute for Organization Management
U.S. Chamber of Commerce

Raymond P. Towle, IOM, CAE is vice president of Political Affairs & Federation Relations and Institute for Organization Management at the U.S. Chamber of Commerce. Before joining the Chamber, Towle was vice president of Member Resources at the American Society of Association Executives (ASAE). An accomplished association executive, Towle has more than 22 years of experience in association management, including strategic planning, governance, membership, sponsorships, affinity programs, expositions, professional development and public policy; six years in grassroots management; and more than five years on Capitol Hill. Follow Raymond on Twitter @ChamberLeader.

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