There are many aspects involved in communicating value to your members but one of the most important skills for effective communication often gets overlooked – listening. How can we communicate value to our members if we don’t know what they value? Think about it. When talking to a prospective member of your organization, what is […]
Russell Lahodny joined the California Chamber of Commerce as vice president of local chamber relations in October 2014. He serves as an information resource for and CalChamber liaison with local chambers of commerce. From 2010 until joining the CalChamber staff, Lahodny was senior vice president, communications for the Anaheim Chamber of Commerce. His role was to maintain the quality and consistency of the chamber’s messaging to its members and the business community. Before relocating to Anaheim, Lahodny was vice president of communications at the Irvine Chamber of Commerce. During his seven years in Irvine, he helped the chamber earn 15 communications awards from the Western Association of Chamber Executives.