We talk a great deal in the association and chamber space about engagement. In fact, I suspect most organization management professionals have accepted the fact that in order to continue to deliver value to our members, we have to shift our focus toward creating what I call a “culture of engagement” within our organizations. But […]
Jay Handler is the owner of Membership180, a membership development consultancy working with chambers of commerce across the globe, with a focus on long-term, sustainable growth. They stress engagement, and ultimately retention, above recruitment of new members on a short-term basis. As a sought-after speaker, trainer & consultant, Jay’s diverse client list includes small business, corporate brands, associations, chambers of commerce, and non-profits. His clients have included Comcast Business Class, the National Kitchen and Bath Association, South Carolina SAE, Carolinas CCE, Minnesota CCE, local chambers across the country, and internationally at the Engage Mexico Social Media Conference, the Calgary Chamber, and the Pakistan-Afghanistan Joint Chamber of Commerce & Industry.