Malcolm Gladwell’s 2008 bestseller “Outliers – The Story of Success” includes a discussion of how Korean Air changed their organization. Between 1988 and 1998 Korean Air had a crash rate 17 times higher than United Airlines rate of .27 per million departures in the same period. In 2000 Korean Air brought in David Greenberg from […]
What Successful Flight Crews and Your Board Members Have in Common
Malcolm Gladwell’s 2008 bestseller “Outliers – The Story of Success” includes a discussion of how Korean Air changed their organization. Between 1988 and 1998 Korean Air had a crash rate 17 times higher than United Airlines rate of .27 per million departures in the same period. In 2000 Korean Air brought in David Greenberg from […]